FWX Privacy & Cookies Policy
Effective Date:
FWX Gyms Ltd. (“we”, “our”, or “us”) operates the website www.fitness-worx.com (the “Service”).
This page provides information about our policies concerning the collection, use, and disclosure of personal information when you use our Service, as well as the choices available to you regarding your data.
We use your information to provide and enhance our Service. By using the Service, you consent to the collection and use of your information in line with this policy. Unless otherwise specified, the terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions.
Definitions
- Service
Refers to the www.fitness-worx.com website operated by FWX Gyms Ltd. - Personal Data
Personal Data refers to information about a living individual who can be identified from that information (or from a combination of that information and other data either in our possession or likely to come into our possession). - Usage Data
Usage Data is data collected automatically, either generated by your use of the Service or from the Service infrastructure itself (e.g. the duration of a page visit). - Cookies
Cookies are small files stored on your device (computer or mobile device). - Data Controller
A Data Controller is a person or entity that determines the purposes and means of processing personal information. For the purposes of this Privacy Policy, FWX Gyms Ltd. is the Data Controller of your Personal Data. - Data Processors (or Service Providers)
A Data Processor is any person or entity that processes personal data on behalf of the Data Controller. We may employ various Service Providers to process your data more efficiently. - Data Subject (or User)
The Data Subject is any individual using our Service and who is the subject of Personal Data.
Information Collection and Use
We collect different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
Whilst using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, including postcode
- Cookies and Usage Data
We may use your Personal Data to send you newsletters, marketing materials, or other information that may be of interest to you. You can opt-out of receiving such communications by following the unsubscribe link in any email.
Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit on our Service, the time and date of your visit, time spent on those pages, and other diagnostic data.
Location Data
With your permission, we may collect and store location information to provide features or improve our Service. You can enable or disable location services via your device’s settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. You may set your browser to refuse cookies or notify you when cookies are being sent. However, if you do not accept cookies, some features of our Service may not be available to you.
Examples of cookies we use:
- Session Cookies: Used to operate our Service.
- Preference Cookies: Used to remember your preferences and settings.
- Security Cookies: Used for security purposes.
Use of Data
FWX Gyms Ltd. uses the data collected for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features, should you choose to do so
- To provide customer support
- To gather insights to improve our Service
- To monitor usage of our Service
- To detect and address technical issues
- To provide you with news and offers about similar services unless you have opted out of receiving such information
When you fill out a Pass or form, the data splits into two sections: 1) Email Address, and 2) Phone Number. Please contact us if you wish to have either or both removed from our systems.
Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), FWX Gyms Ltd.’s legal basis for collecting and using your personal information depends on the context in which it is collected. We may process your Personal Data because:
- It is necessary for the performance of a contract
- You have given us consent
- It is in our legitimate interest and not overridden by your rights
- We need to comply with legal obligations
Retention of Data
FWX Gyms Ltd. will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may retain Usage Data for a shorter period unless it is used for security purposes or required by law.
Transfer of Data
Your information, including Personal Data, may be transferred to and stored on systems located outside your region. By submitting your data, you agree to such transfers.
FWX Gyms Ltd. will take all reasonable measures to ensure your data is handled securely and in accordance with this Privacy Policy.
Disclosure of Data
Business Transactions
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.
Law Enforcement
We may disclose your Personal Data to law enforcement or government agencies when required by law.
Security of Data
We take data security seriously, but please be aware that no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your Personal Data, but cannot guarantee absolute security.
Your Rights Under GDPR
As an EEA resident, you have rights under GDPR, including:
- The right to access, amend, or delete your data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
Please contact us if you wish to exercise these rights.
Service Providers
We may employ third parties to facilitate our Service. These third parties have access to your Personal Data only for purposes of performing specific tasks on our behalf.
Analytics and Marketing
We use services like Google Analytics and remarketing services (e.g., Google AdWords and Facebook) to monitor and advertise based on your activity. You can opt-out via your device or browser settings.
Payments
We use third-party payment processors such as PayPal or STRIPE. We do not store your payment details; they are handled by these processors in compliance with PCI-DSS standards.
Links to Other Websites
Our Service may contain links to other websites. We are not responsible for their content or privacy practices.
Children’s Privacy
Our Service does not address anyone under 18. If we discover we have collected personal data from a child without parental consent, we will delete it.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, with an updated “effective date.”
Contact Us
If you have any questions, please contact us by email: enquiries@fitness-worx.com or visit www.fitness-worx.com.